Privacy Policy
This Privacy Policy explains how zestlom.com ("we", "us") processes personal data under the Law of Ukraine "On Personal Data Protection" No. 4196-IX of 25.04.2025.
1. Data Controller
zestlom.com, PE, 23 Khreshchatyk St, Kyiv, 01030, Ukraine. Email: info@zestlom.com. Phone: +380 732 092 4513. EDRPOU: 32844929. Managing Director: Thomas Lopez.
In line with Article 7 of the Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015, we clearly identify ourselves before you place an order.
2. Data We Collect
- Contact form and booking enquiry: name, email, phone, message, travel dates.
- Cookie-based tracking: IP address, device data, pages visited.
3. Lawful Basis
We rely on your consent, which you may withdraw at any time. Non-essential cookies and similar trackers require your prior informed consent under the Law of Ukraine "On Personal Data Protection" No. 4196-IX of 25.04.2025. Our cookie banner and this policy are mandatory.
4. Use and Storage
We use data to answer enquiries, provide services, and improve our site. We store it only as long as needed and protect it with appropriate safeguards.
5. Your Rights
You may request access, rectification, erasure, restriction, or object to processing. Complaints may be filed with the Ukrainian Parliament Commissioner for Human Rights or a court.
Under the Law of Ukraine "On Protection of Consumer Rights" No. 3153-IX of 10.06.2023, you may complain to the State Service of Ukraine for Food Safety and Consumer Protection or to court.
6. Contact Form
Our contact form uses a visible submit button and redirects to a thank-you page. We do not run custom validation or success flows.
7. Advertising
Advertising on this site is truthful and identifiable under the Law of Ukraine "On Advertising" No. 270/96-VR of 03.07.1996.
8. Changes
We may update this policy. The current version is always posted here.
9. Contact
zestlom.com, PE, 23 Khreshchatyk St, Kyiv, 01030, Ukraine. Email: info@zestlom.com. Phone: +380 732 092 4513.